New software solution will allow franchises to become more efficient
Total Golf Adventure, the leading nationwide junior golf program provider needed a solution to manage their franchisees operations and streamline the signup process for students. Their current website was utilizing older technologies and did not provide the ability for the local franchisees to adequately post news and content to their website and they needed a method to improve communications with their students and parents.
The choice was made to go with ProClass to address class management, online registration, email communications, accounts receivables, customer relationship management and website content management.
With a single solutions provider and a fully integrated web based solution all these issues and more were solved for TGA. TGA CEO, Joshua Jacobs said "The ProClass System has evolved our business, streamlining information and procedures. The ProClass System makes it easy to conduct business through the web, duplicate a model and keep programs organized."
"Our new partnership with ProClass helps our franchises become more efficient, which will allow them to grow their businesses faster and thus have more impact on golf," said TGA founder, president and chief executive officer, Joshua Jacobs. "ProClass is the leader in education and event software management systems and we selected them to take our Franchises and their businesses to the next level of customer service. The ProClass Team produces results in an efficient and timely manner, saving dollars in this economy.”
The ProClass solution is installed in all TGA franchises across the country and is part of all future franchises coming online in the future. The software allows franchisees to improve all aspects of their operations including class scheduling, database management, database marketing, employee management as well as online registrations payments.
Kevin Rooney, who operates one of the largest TGA franchises in Bergen County, New Jersey, says ProClass helps improve his over overall operation.
"As one of the largest TGA franchises, I find myself spending the most time on back-end, administration work, taking time away from the overall goal of growing the game of golf through today's youth," said Rooney. "By implementing the ProClass software solution, I now have the ability to focus more on quality control, customer service, and employee training. I am looking forward to watching TGA grow more effectively with the ProClass software solution."
Champ Detamore, PGA professional and TGA owner in Charlotte, North Carolina, is very excited about the new solution and how it will benefit his business.
"The ProClass software solution offers a variety of benefits for myself, fellow TGA franchisees, and future franchise owners. The communication component will improve our client relationships and create multiple opportunities to keep in touch with them automatically along with creating a user-friendly registration program for parents to sign up the kids," said Detamore. "The additional scheduling, staffing and site management tools will allow us to become more efficient and help to grow our business. This is going to change the way we do business and provide us with a strong foundation for the future"
The ProClass solution makes it simple for parents and schools to sign their kids up for the TGA after school programs, as well as the popular summer camps.
Parents enjoy a user-friendly experience with personal accounts for managing and paying for their registrations easily the whole year through. They can check on classes, register multiple children from the same screen, make payments, and login at any time to view their account.
"When you look at ProClass as a business solution, it helps TGA create more growth opportunities and increase retention rates for our franchises," said Jacobs. "Ultimately, our customers will stay in the system for a longer period of time, which ultimately will make the franchises more successful."
About TGA-Premier Junior Golf
TGA Premier Junior Golf is the largest national after school program that teaches the fundamentals of the game of golf, its rules, etiquette, and life values, while promoting education for kindergarten students through the eighth grade.
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We are pleased to offer free private demonstrations of ProClass so that you can see how our industry leading software will help your organization more effectively handle your unique class management needs as well as how the many other features available within ProClass will assist you in other areas of your operations, marketing, and customer service. To schedule a demonstration, contact us today at 1-866-337-1267, or click here to send us a request to have a representative contact you.