Providing more interactive online options and better customer service
Every ProClass customer has their own customer web portal where their customers can login, register online, manage their contact information, update billing preferences, add individuals to their account, manage user security, and download documents. Invoices, confirmation letters, and payment receipts are all available online in PDF format for easy universal access. Your customers can also pay their balance online either in full or in part at your discretion. They can purchase and renew memberships and manage membership details all online. With the ProClass online customer web portal your organization will save time and labor all while providing a better experience and more options to your customers.
ProClass Customer Web Portal Features
- Secure SSL technology give customers confidence online
- Customers can update account and contact information online
- Download PDF formatted invoices, receipts, and confirmation letters
- View current and historical registrations for their account
- Make full and partial payments online
- Purchase memberships online
- Renew memberships online
- Retrieve lost or forgotten passwords easily with login help functions
- Search for classes and events online and register online
- Add or update emergency contacts
- Add new students to their account
- Manage credit card preferences
- Add or update additional addresses for their account
- Send emails and support requests to your organization
How is ProClass different?
With your customized online web portal your customers can renew memberships online and make payments either in full or optionally you can allow partial payments to be made online. You can allow or disallow the ability for customers to drop classes online and your customers can view their complete registration history online at any time. An online web portal from ProClass enable your organization to reduce costs and save labor all while providing much appreciated time saving tools to your customers and members. The ProClass online web portal is unmatched for options and capabilities to help you provide the best experience possible to your customers.
Ready to learn more?
Call us today at 1-866-337-1267 or request more information.
Interested in getting started with ProClass?
We are pleased to offer free private demonstrations of ProClass so that you can see how our industry leading software will help your organization more effectively service your customers needs with our online customer web portal as well as how the many other features available within ProClass will assist you in other areas of your operations, marketing, and customer service. To schedule a demonstration, contact us today at 1-866-337-1267, or click here to send us a request to have a representative contact you.